Terms and Conditions

Last updated: May 5, 2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the N Flame Business Coaching website or engaging our services.

Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of the terms, you may not access our website or use our services.

Services Description

N Flame Business Coaching provides business coaching, consulting, and advisory services to businesses and individuals. Our services may include but are not limited to strategic planning, leadership development, systems optimization, marketing strategy, and financial guidance.

Coaching Relationship

The coaching relationship is a professional relationship between a coach and a client. It is designed to facilitate the creation and development of personal, professional, or business goals and to develop and carry out strategies to achieve those goals.

The client understands that coaching is not therapy, counseling, or any other type of psychological treatment. If such services are needed, it is the client's responsibility to seek them out.

Fees and Payment

Fees for our services will be agreed upon before the commencement of any coaching program or session. Payment is due as specified in your coaching agreement or invoice.

We reserve the right to change our fees at any time, but changes will not affect services already scheduled and paid for.

Cancellation and Rescheduling

If you need to cancel or reschedule a coaching session, please provide at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice may be charged in full, at our discretion.

Intellectual Property

All materials, information, techniques, organizational systems, methods, and tools ("Materials") provided by N Flame Business Coaching are protected by copyright and other intellectual property laws. The Materials are provided for your personal use only and may not be reproduced, distributed, or used for commercial purposes without our express written consent.

Confidentiality

We respect the confidentiality of our clients' information and will not disclose any information shared during coaching sessions unless required by law or with your written permission. However, you acknowledge that communications via email, phone, or video conferencing may not be secure.

Limitation of Liability

To the maximum extent permitted by applicable law, N Flame Business Coaching shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services

Results Disclaimer

The results of business coaching vary among clients. We do not guarantee specific outcomes or results. Your success depends on various factors, including your commitment, circumstances, and willingness to implement the strategies discussed during coaching sessions.

Termination

Either party may terminate the coaching relationship at any time by providing written notice to the other party. Any fees paid for services not yet rendered will be refunded on a pro-rata basis, unless otherwise specified in your coaching agreement.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at legal@nflame.com.au.